WordPress Monthly Maintenance Plan

WordPress, Plugin and Theme Updates: We’ll check monthly for any updates and upgrade your website to the latest version.

Backups: We will set up nightly, offsite backups of your website files and database. During monthly maintenance, we will verify backups are saved as expected.

Security: We will install security software to continuously monitor your website for hacking attempts and security update alerts. During monthly maintenance, we will review the security log and notify you if anything needs to be addressed.

Uptime Monitoring: We’ll get notified if your site ever goes down and alert you if there’s something we need to do.

Optimization: We’ll delete all spam comments and old post revisions (saving the latest revisions) so you’ll have less crud in your database. Then we’ll clean the database tables to reclaim the deleted space.

Timing of Maintenance: Except for urgent security updates, we will usually perform our scheduled maintenance mid-month at a time when it will not likely interfere with your daily business operations.

Detailed Report: We will email you after our scheduled website maintenance with an in-depth report about the health of your website including an overall summary and details about backups, updates, security and monitoring. We will also document any problems we see.

Cost of Updating Any Plugins: Some plugins require you to purchase their upgrade. We will always ask for your approval before purchasing any plugin upgrade. If approved, you will be invoiced for any paid upgrades (or you can pay for them directly).

Repairing Problems Due to Upgrades: If a problem is seen after a theme, plugin or WordPress upgrade and the problem is due to the upgrade itself, we will notify you. If you approve, we will work to fix the problem at our usual hourly rate. If you don’t approve, we will roll back the theme, plugin or website (at our discretion) to the previous working version at no charge to you. We will fix any problems attributable to us (not a theme, plugin or WordPress) during maintenance at no charge to you.

Addressing Security Issues: If the site is hacked or other security issues are found, we will notify you. If you approve, we will work to fix the problem at our usual hourly rate.

Content Updates: Updating the content of your website is not part of the monthly maintenance plan. We are happy to update content at our usual hourly rate.